---
title: Adyen API Key
slug: adyen-api-key
docTags: 
createdAt: 2026-06-01T13:20:12.809Z
---

If you are using Forter's Chargeback Recovery service or Coverage for Fraud Management, please set up an API key.

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**Log into the Adyen Portal**

Log into the Adyen chargeback portal: [https://ca-live.adyen.com/ca/ca/login.shtml](https://ca-live.adyen.com/ca/ca/login.shtml)

Be sure to log in to your "Live" account to access your production instance.

![](https://images.archbee.com/dYhsqkppjaUNAqFmds_Ny-nzo5C5SOxtSNFUXs-4IR9-20250613-161845.png)
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**Create Credential**

Go to Developers > API Credentials. In the upper right corner, click on Create new credential button. Choose Web Service user and click on Create Credential.

::Image[]{src="https://images.archbee.com/dYhsqkppjaUNAqFmds_Ny-dHItVXEksihyScIagZvs3-20250613-161848.png" size="66" width="800" height="949" darkWidth="800" darkHeight="949" position="flex-start" showCaption="false"}

::Image[]{src="https://images.archbee.com/dYhsqkppjaUNAqFmds_Ny-vGhqnlFQhpXlWHwj7_NW2-20250613-161838.png" size="64" width="800" height="695" darkWidth="800" darkHeight="695" position="flex-start" showCaption="false"}
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**Settings **

In General Settings, make sure the username is Active. Additionally, use "Forter Disputes User" as the  Description/Naming Convention.

![Image](https://images.archbee.com/dYhsqkppjaUNAqFmds_Ny-GN75T2nXr5G5ws6jfD3qm-20250613-161848.png)
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**Copy Merchant Account Code**

Navigate to Merchant Accounts and copy the Account Code shown in a .txt file
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**Generate API Key and share with Forter**

In Server Settings, click Generate API Key.

Copy and send the API Key & the Account Code (from the previous step) as .txt file to Forter via secure S3 bucket transfer. Ensure the credentials are saved under the file naming convention "JCBR-MerchantName-processorName" where processorName is a placeholder for which processor these keys are for (ex. "JCBR-MerchantName-Adyen")

![](https://images.archbee.com/dYhsqkppjaUNAqFmds_Ny--efvCfzyBjObLoZ_58ye6-20250613-161845.png)
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**Set Permissions **

Under UNCATEGORIZED, Check 'API dispute management'. Note: If the role is not available, please contact Adyen support and ask them to add it. Save changes.

![](https://images.archbee.com/dYhsqkppjaUNAqFmds_Ny-KRdgKAZomrfZpBlcPULpC-20250613-161845.png)
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