Glossary

key terms and concepts used throughout forter agentic orchestration documentation agentic commerce ecosystem a agentic orchestration see forter agentic orchestration acp (agentic commerce protocol) an open standard co developed by openai and stripe that defines how ai agents should interact with commerce systems specifies product feed formats, checkout session apis, and payment delegation flows forter implements the full acp protocol—merchants don't need to implement it themselves admin api (shopify) shopify's rest and graphql api for managing store data, products, and orders used by forter for shopify integration with an admin api access token for catalog pulling and draft order creation agent an ai system (like chatgpt or google gemini) that can discover products, make recommendations, and execute purchases on behalf of human users agentic commerce a commerce paradigm where ai agents handle product discovery, evaluation, and checkout on behalf of consumers through conversational or programmatic interfaces api key a secret credential used to authenticate api requests forter agentic orchestration uses bearer token authentication with keys prefixed sk test (sandbox) or sk live (production) authorization the process of reserving funds on a payment method without capturing them allows merchants to validate payment before fulfillment b bearer token an authentication scheme where the api key is included in the authorization header authorization bearer sk live bulk update sending multiple inventory updates in a single api request forter agentic orchestration supports up to 100 items per bulk request c capture the process of collecting authorized funds from a payment method can happen immediately (auto capture) or after fulfillment (manual capture) by default, merchants handle capture on their side; optionally, forter can handle capture via forter payment orchestration catalog the complete collection of products a merchant offers, including titles, descriptions, prices, images, and attributes custom integration an integration method for merchants who build their own commerce backend requires hosting a product feed at a stable url and implementing a webhook endpoint to receive completed orders supports google merchant center xml, shopify csv, or json feed formats checkout session a stateful object representing an in progress purchase tracks line items, shipping selection, tax calculation, and payment status through completion content type http header specifying the format of request/response bodies forter agentic orchestration uses application/json for api requests and application/xml or text/csv for feed uploads d delegated payment a payment model where the ai platform (not the merchant) collects payment credentials and submits them to a pci compliant vault removes merchants from pci scope draft order (shopify) a preliminary order in shopify that can be reviewed, edited, and completed used by forter in shopify integration to create orders that can be auto completed or manually reviewed before finalization e enrichment the process of enhancing product data with additional attributes, semantic tags, and ai optimized descriptions makes products more discoverable to ai agents f feed a structured file containing product catalog data for custom integration , merchants host feeds in google merchant center xml, shopify csv, or json format at a stable url for shopify and sfcc integrations, forter pulls catalog data directly via platform apis—no feed hosting needed forter agentic orchestration forter's orchestration platform that connects ai shopping agents to merchant commerce backends handles catalog ingestion, checkout sessions, payment processing, and order proxying forter identity intelligence forter's fraud prevention system that analyzes transaction risk based on device signals, behavioral patterns, and historical data fulfillment option a shipping or delivery method offered during checkout (e g , "standard shipping 5 7 days", "express shipping 2 3 days") g gtin (global trade item number) a unique product identifier used globally includes upc (12 digits), ean (13 digits), and isbn (for books) h hallucination when an ai agent provides incorrect information, such as recommending products that don't exist or are out of stock forter agentic orchestration's real time inventory sync helps prevent inventory hallucinations hmac (hash based message authentication code) a cryptographic signature used to verify webhook authenticity in custom integration , forter signs webhook payloads with hmac sha256 using a shared secret, allowing merchants to verify requests are genuinely from forter i idempotency the property where making the same request multiple times produces the same result forter agentic orchestration uses idempotency key headers to prevent duplicate orders from retry attempts idempotency key a unique identifier sent with state changing requests to ensure the operation is only performed once, even if the request is retried inventory heartbeat real time synchronization of stock levels between merchant systems and forter agentic orchestration, ensuring ai agents have accurate availability data l line item a single product entry in a checkout session, including product id, quantity, and calculated price llm (large language model) the ai technology powering shopping agents llms understand natural language queries and generate human like responses m merchant a business selling products through forter agentic orchestration each merchant has a unique site id and dedicated api endpoints mpn (manufacturer part number) a product identifier assigned by the manufacturer used alongside or instead of gtin for product matching n nexus a legal presence in a us state that requires a merchant to collect and remit sales tax forter agentic orchestration calculates tax only for states where the merchant has nexus normalization converting product data from various input formats (google xml, shopify csv) into a standardized format optimized for ai agent discovery o ocapi (open commerce api) salesforce commerce cloud's rest api for accessing product data, creating baskets, and submitting orders used by forter for sfcc integration with client id and secret credentials order proxy the process of forwarding completed orders from forter agentic orchestration to the merchant's fulfillment system shopify integration — orders created as draft orders via shopify admin api sfcc integration — orders created directly via ocapi basket/order apis custom integration — orders sent to merchant's webhook endpoint with hmac signature verification p pci dss (payment card industry data security standard) a security standard for organizations handling credit card data forter agentic orchestration's payment domain maintains pci level 1 compliance platform integration direct integration with e commerce platforms where forter pulls catalog data and creates orders via platform apis shopify — uses admin api access token sfcc — uses ocapi client id and secret no feed hosting or webhook implementation required for these integrations psp (payment service provider) a company that processes payments (stripe, adyen, braintree) by default, merchants handle payment processing through their existing psp optionally, forter can handle payment processing via forter payment orchestration (requires additional configuration) r rate limiting restricting the number of api requests a client can make within a time window prevents abuse and ensures system stability s sandbox a testing environment where api calls don't affect real data, process real payments, or send orders to merchants semantic optimization enhancing product descriptions to be more discoverable by ai agents includes adding use cases, compatibility notes, and structured attributes sfcc (salesforce commerce cloud) an enterprise e commerce platform forter provides direct sfcc integration using ocapi client id and secret to pull catalog data and create orders via basket/order apis session see checkout session shopify a popular e commerce platform forter provides direct shopify integration using shopify admin api access token to pull catalog data and create draft orders site id a unique identifier for each merchant, used as the subdomain in api endpoints {site id} agentic checkouttools com soft delete marking a product as unavailable rather than permanently removing it used when products are missing from feed updates spid (site product id) the merchant's internal product identifier, unique within their catalog t tax holiday a period when certain products are exempt from sales tax (e g , back to school weekends) forter agentic orchestration automatically detects applicable tax holidays tokenization replacing sensitive data (like card numbers) with non sensitive tokens the token can be used for payment processing without exposing the original data u ucp (universal commerce protocol) a protocol for private and enterprise ai agents to interact with commerce systems supported by forter agentic orchestration for non public agent integrations v vault a pci compliant secure storage system for payment credentials forter agentic orchestration's vault tokenizes card data for safe processing w webhook an https endpoint that receives real time notifications when events occur used in custom integration for order proxying to merchant backends forter sends completed order details as json with hmac sha256 signature verification for security not required for shopify or sfcc integrations related documentation docid\ peud2ff2z lckrsnbltob — platform introduction — choose your integration path