Fraud Management
Dispute Notifications
Primer Dispute Webhook
1 min
access the developers section within the dashboard area of primer click the button to create a new webhook a pop up form will appear enter a name for your webhook we suggest something meaningful like "forter dispute webhook " in the url textbox, enter https //api forter secure com/webhooks/primer/disputes/\<your forter site id> using the site id from the credentials section of forter portal https //portal forter com/app/integration/credentials/ check the dispute option and click add please make sure to register only to status events as opened are not relevant/supported create a signing secret and share it with forter if you have already done this for the primer payment webhook, the same signing secret is used, and you can skip this step navigate to the webhooks section on the developers page of the primer dashboard then, select the webhook signing button save the signing secret to a txt file with the file naming convention "jcbr yoursitename processorname" (e g "jcbr tshirtsexpress primer") and upload it securely to your s3 folder https //portal forter com/app/integration/docs/secure file transfer please notify your forter implementation engineer once you have uploaded these files your forter implementation engineer will securely add your secret key to the forter database and let you know when this step is complete while you are logged in, it is recommended to also set up your primer payment webhook docid\ yeccn0qjuspg1st iyto3