電話およびオフライン注文テスト
現在、電話で顧客からの注文を受け付けている場合や、従業員があなたのSFCC OMSを通じて小売顧客の注文を行う場合、これらの注文タイプの決定が必要です, [Forter Phone Solution](./../Fraud Management/Checkout/Phone Orders.md)の統合オプションを確認してください。
オンボーディングチームは、指定された顧客サポートセンターのIPアドレス、メールアドレス、または卸売顧客についても認識しておくべきです。これにより、Forter側で追加の分析調整が行えるようになります。
オフライン注文のマッピングを確認する
すべてのオフライン注文または従業員が直接あなたのOMSを通じて行った注文は、orderType "PHONE", とタグ付けする必要があります。あなたのForterOrder.dsファイルのコードを更新して、リクエストオブジェクト内のOrderTypeを"PHONE"に更新するロジックを含めるようにしてください。
以下は、orderTypeキーと接続オブジェクトがPHONE注文に対してどのように表示されるべきかの例です:
{
"orderId": "test_order_6469",
"orderType": "PHONE",
"timeSentToForter": 1568128922841,
"checkoutTime": 1568128908000,
"connectionInformation": {
"customerIP": "127.0.0.1",
"userAgent": "PCA"
}
}var ForterLogger = require("int_forter/cartridge/scripts/lib/forter/ForterLogger.ds");
/**
* ForterOrder class is the DTO object for request.
*
* To include this script use:
* var ForterOrder = require("int_forter/cartridge/scripts/lib/forter/dto/ForterOrder.ds");
*/
function ForterOrder(args) {
var log = new ForterLogger("ForterOrder.ds"),
order = args.Order,
site = dw.system.Site.getCurrent(),
paymentInstruments = order.getPaymentInstruments(),
a = null,
authResponse = null,
shipment = null;
for each (var paymentInstrument in paymentInstruments) {
if (paymentInstrument.paymentMethod == 'CREDIT_CARD') {
a = paymentInstrument;
authResponse = args.CreditCardAuthResponse;
} else {
a = paymentInstrument;
authResponse = {};
}
forterOrderType = function {
for each (var type in OrderType) {
if (orderType.type == 'SFCC storeFront web') {
return "WEB";
} else if (orderType.type == 'PS g direct OMS' || orderType.type == 'customer/ phone order') {
return "PHONE"
}
}
// General parameters
this.orderId = order.originalOrderNo; // Required
this.orderType = order.forterOrderType; // "WEB" for web orders, "MOBILE" for app orders
this.timeSentToForter = (new Date()).getTime(); // Required
this.checkoutTime = new Number((order.creationDate.getTime()/1000).toFixed()); // Required //must be seconds, not milliseconds
this.connectionInformation = new ForterConnectionInformation(order); // Required
// Calculate totals
this.totalAmount = {}; // Required
this.totalAmount.amountLocalCurrency = order.totalGrossPrice.value.toFixed(2);
this.totalAmount.currency = order.totalGrossPrice.currencyCode;
this.amountUSD = order.totalGrossPrice.value
this.additionalIdentifiers = {
'merchant': {
'merchantName': site.ID,
'merchantDomain': site.ID + '.com'
}
}
//Calculate totals for discounts
var orderTotal = order.getMerchandizeTotalPrice(),
adjOrderTotal = order.getAdjustedMerchandizeTotalPrice(),
shipTotal = order.getShippingTotalPrice(),
adjShipTotal = order.getAdjustedShippingTotalPrice(),
total = orderTotal.add(shipTotal),
adjTotal = adjOrderTotal.add(adjShipTotal);
// Discounts
var discountPrice = 0;
var couponName = '';
var couponType = '';
if (!order.getCouponLineItems().isEmpty()) {
var coupons = order.getCouponLineItems();
var couponNames = [];
for each (let coup in coupons) {
couponNames.push(coup.getCouponCode());
if (!coup.getPriceAdjustments().isEmpty()) {
var coupAdjustments = coup.getPriceAdjustments();
for each (let coupAdj in coupAdjustments) {
discountPrice += coupAdj.priceValue;
}
}
}
couponName = couponNames.join(",");
discountPrice = discountPrice*(-1);
if (discountPrice > 0) {
this.totalDiscount = {}; // Optional
this.totalDiscount.couponCodeUsed = couponName.substring(0,20); // Required
this.totalDiscount.couponDiscountAmount = {}; // Required
this.totalDiscount.couponDiscountAmount.amountLocalCurrency = discountPrice.toFixed(2);
this.totalDiscount.couponDiscountAmount.currency = order.currencyCode;
this.totalDiscount.discountType = "COUPON"; // Required
}
}
// Customer's details
this.accountOwner = new ForterCustomer(order);
// Cart items (regular product)
this.cartItems = []; // Required
for each (var pli in order.productLineItems) {
this.cartItems.push(new ForterCartItem(pli));
}
// Cart items (gift certificate)
for each (var gcli in order.giftCertificateLineItems) {
this.cartItems.push(new ForterCartItem(gcli));
}
// Payments
this.a = []; // Required
this.a .push(new ForterPayment(order, authResponse, a , log));
// Delivery and Recipient (shipping information)
if (order.shipments.length > 0) {
shipment = order.shipments[0];
this.primaryDeliveryDetails = {};
this.primaryDeliveryDetails.deliveryPrice = {};
this.primaryDeliveryDetails.deliveryMethod = (!empty(shipment.getShippingMethod()) && !empty(shipment.getShippingMethod().getDisplayName())) ? shipment.getShippingMethod().getDisplayName() : ""; //"BY AIR";
var deliveryType = "PHYSICAL"; //default value
if (order.productLineItems.size() > 0 && order.giftCertificateLineItems.size() == 0) {
deliveryType = "PHYSICAL"; //if real products only
} else if (order.productLineItems.size() == 0 && order.giftCertificateLineItems.size() > 0) {
deliveryType = "DIGITAL"; //if gift certificates only
this.primaryDeliveryDetails.deliveryMethod = "email";
} else if (order.productLineItems.size() > 0 && order.giftCertificateLineItems.size() > 0) {
deliveryType = "HYBRID"; //if gift certificates and real products
}
this.primaryDeliveryDetails.deliveryType = deliveryType;
this.primaryDeliveryDetails.deliveryPrice.amountLocalCurrency = shipment.adjustedShippingTotalPrice.value.toFixed(2);
this.primaryDeliveryDetails.deliveryPrice.currency = shipment.adjustedShippingTotalPrice.currencyCode.toString();
if (shipment.productLineItems.size() > 0) {
this.primaryRecipient = {}; // Optional
this.primaryRecipient.personalDetails = {};
this.primaryRecipient.personalDetails.firstName = shipment.shippingAddress.firstName; //from the shipping address
this.primaryRecipient.personalDetails.lastName = shipment.shippingAddress.lastName; //from the shipping address
this.primaryRecipient.address = {};
this.primaryRecipient.address.address1 = shipment.shippingAddress.address1;
this.primaryRecipient.address.address2 = !empty(shipment.shippingAddress.address2) ? shipment.shippingAddress.address2 : "";
this.primaryRecipient.address.zip = shipment.shippingAddress.postalCode;
this.primaryRecipient.address.city = shipment.shippingAddress.city;
this.primaryRecipient.address.region = shipment.shippingAddress.stateCode;
this.primaryRecipient.address.country = shipment.shippingAddress.countryCode.value.toUpperCase();
this.primaryRecipient.phone = [];
if (!empty(shipment.shippingAddress.phone)){
this.primaryRecipient.phone.push(new ForterPhone(shipment.shippingAddress.phone));
}
} else if (shipment.giftCertificateLineItems.size() > 0) {
this.primaryRecipient = {}; // Optional
this.primaryRecipient.personalDetails = {};
this.primaryRecipient.personalDetails.fullName = shipment.giftCertificateLineItems[0].recipientName; //from the gift form
this.primaryRecipient.personalDetails.email = shipment.giftCertificateLineItems[0].recipientEmail; //from the gift form
}
if (shipment.gift == true) {
this.primaryRecipient.comments = {};
this.primaryRecipient.comments.messageToBeneficiary = shipment.giftMessage ? shipment.giftMessage : "";
}
}
function ForterConnectionInformation(order) {
this.customerIP = request.httpRemoteAddress; // Required
this.userAgent = request.httpUserAgent;
for (var i = 0; i < request.httpCookies.cookieCount; i++) {
if (request.httpCookies[i].name == "forterToken") {
this.forterTokenCookie = request.httpCookies[i].value; // Required
}
}
this.userAgent = request.httpUserAgent; // Required
this.forterTokenCookie = ""; // Conditional
for (var i = 0; i < request.httpCookies.cookieCount; i++) {
if (request.httpCookies[i].name == "forterToken") {
this.forterTokenCookie = request.httpCookies[i].value;
}
}
}
}
function ForterCustomer(order) {
if (order.customer.profile != null) {
this.firstName = order.customer.profile.firstName;
this.lastName = order.customer.profile.lastName;
this.email = order.customer.profile.email;
this.accountId = order.customer.ID;
this.created = new Number((order.customer.profile.getCreationDate().getTime()/1000).toFixed());
var query = "customerNo = {0} AND paymentStatus = {1}";
var allOrders : SeekableIterator = dw.order.OrderMgr.searchOrders(query, "creationDate desc", order.customer.profile.customerNo, 2);
this.pastOrdersCount = new Number(allOrders.count);
} else {
this.firstName = order.billingAddress.firstName;
this.lastName = order.billingAddress.lastName;
this.email = order.customerEmail;
}
}
function ForterApplePay(auth, ap) {
// where var ap is the raw applepay response data from your payment gateway
var processorResponseCode = "",
processorResponseText = "";
// format the expiration month. from 1 to 01, etc.
if (ap.creditCardExpirationMonth.toString().length == 1) {
var creditCardExpMonth = "0" + cc.creditCardExpirationMonth.toString();
} else {
var creditCardExpMonth = cc.creditCardExpirationMonth.toString();
}
this.nameOnCard = ap.creditCardHolder;
this.cardBrand = ap.creditCardType;
this.token = ap.token;
this.lastFourDigits = ap.creditCardNumberLastDigits; //optional
this.expirationMonth = creditCardExpMonth;
this.expirationYear = cc.creditCardExpirationYear.toString();
this.verificationResults = {};
this.verificationResults.avsFullResult = auth.avs.toString(); // optional
this.verificationResults.cvvResult = auth.cvd_code.toString(); // optional
this.verificationResults.authorizationCode = auth.authorization_num.toString();
processorResponseCode = auth.exact_resp_code.toString();
processorResponseText = auth.exact_message.toString();
this.verificationResults.processorResponseCode = processorResponseCode;
this.verificationResults.processorResponseText = processorResponseText;
}
function ForterCartItem(item) {
this.basicItemData = {};
if (item instanceof dw.order.ProductLineItem) {
this.basicItemData.productId = item.productID; //Optional
this.basicItemData.name = item.productName; //Required
this.basicItemData.quantity = item.quantityValue; //Required
var product = item.getProduct();
if (product.getCategories().isEmpty() && !empty(product.getVariationModel())) {
product = product.getVariationModel().getMaster();
}
this.basicItemData.category = empty(product) ? "" : product.getCategories()[0].getDisplayName();
this.basicItemData.type = "TANGIBLE"; // Add if type is available. Change according to the actual item type
//if any adjustements
this.basicItemData.price = {};
this.basicItemData.price.amountLocalCurrency = item.adjustedPrice.value.toFixed(2);
this.basicItemData.price.currency = item.adjustedPrice.currencyCode.toString();
}
if (item instanceof dw.order.GiftCertificateLineItem) {
this.basicItemData.name = item.lineItemText; //Required
this.basicItemData.quantity = 1; //Required (set 1 by default for a gift cert?)
this.basicItemData.type = "NON_TANGIBLE"; // Add if type is available. Change according to the actual item type
this.deliveryDetails = {};
this.deliveryDetails.deliveryType = "DIGITAL";
this.deliveryDetails.deliveryMethod = "email";
this.basicItemData.price = {};
this.basicItemData.price.amountLocalCurrency = item.price.value.toFixed(2);
this.basicItemData.price.currency = item.price.currencyCode.toString();
this.beneficiaries = [];
this.beneficiaries.push(new ForterBeneficiaryDetailsFromGiftCard(item));
}
}
module.exports = ForterOrder;ステップ 1: 電話注文の決定有効化を確認する
デフォルトでは、Forterのサンドボックス環境は電話注文に対して 未審査 の決定を返します。Forterに電話注文の決定を行わせたい場合は、サンドボックス環境で電話注文の決定が有効になっていることを確認してください。
ステップ2:テスト
任意のメールアドレス
有効なテストメールアドレスを使用して、サンドボックス環境で電話注文を行います。取引はポータルトランザクションタブに表示され、注文番号の横に電話アイコンが含まれます。

Forterによって拒否されました
メールアドレス[email protected]を使用して、有効なテストカードまたは支払い方法で購入を行います。このメールアドレスは、Forterのサンドボックス環境で常に「拒否」決定を生成し、拒否されたモバイル取引のSFCCカートリッジフローをテストすることができます。この拒否された注文を行ったら、カートリッジビジネスマネージャーを確認し、processorResponse.jsonファイルをレビューし(必要に応じて更新し)、拒否されたモバイルアプリの注文を無効にしてキャンセルします。
Forterによって承認されました
メールアドレス[email protected]を使用して、取引のための有効なテストカードで注文を作成します。これにより「承認」決定が生成され、取引はポータルトランザクションタブに表示され、注文番号の横に電話アイコンが含まれます。資金を捕捉し、この注文をOMSで進めるために、processorResponse.jsonファイルをレビューして更新することを確認してください。