Adyen requires external companies like Forter to be added as a partner user rather than a standard Customer Area user.

To grant Forter access:

In addition to user access, you’ll also need to set up an Adyen API Key

To grant Forter access:

You can grant Forter restricted access by adding a user with the Support Specialist role.

To set up access:

View Stripe’s role documentation How to invite team members

You can grant Forter limited access to your PayPal Business account by assigning a dispute specialist role with permissions to the Dispute Resolution Center.

Required permissions:

To set up access:

For reference: How to manage users on PayPal

Chase PaymentTech supports chargeback management through its Online Chargeback Management system.

To grant Forter access:

This user should have access to view and respond to chargebacks electronically.

If you are setting up American Express (Amex), please use the following email address and reach out to your Forter Implementation Engineer

[email protected] for example ([email protected])

Amex provides a portal for merchants to manage chargebacks. Enroll here if you haven’t already.

To grant Forter access:

You can share access by creating a Shopify staff account with limited permissions.

To set up access:

Shopify staff account documentation

You can share access to your Global Payments Dispute Portal by creating a new user with the appropriate chargeback-related permissions.

To grant access:

Assign the following permissions:

Be sure to select All Dispute Permissions under the Dispute Roles section.

Once completed, click Create User. An email invitation should be sent to Forter automatically. If not, notify your Forter Integration Engineer.

Worldpay's eComm iQ Reporting and Analytics portal (formerly Vantiv) does not let merchants create their own users. Instead, you request the Forter user by submitting Worldpay's iQ User Request Form to Worldpay Customer Service.

To grant Forter access:

iQ user account requirements

iQ Reporting and Analytics User Guide (PDF)