Traffic Review

overview as part of listen mode, we'll ask you to provide examples of all order sources and order types that make up your total order portfolio this can include recurring monthly subscription orders, point of sale (pos) orders, third party imported orders, and call center orders please review the categories below and provide forter with example orders for any/all applicable order types and payment flows steps 1\ recurring subscription orders if you offer recurring subscriptions where customers are billed on a recurring cadence (monthly, weekly, etc), please provide example order ids for the following initial subscription order recurring (second, third, etc) subscription order common subscription services include recharge or loop commerce please also provide your forter team with information around any batch renewals and the frequency of subscription billing for instance, if all subscriptions, renew on the 15th of each month, this should be relayed to forter so that forter can set up the appropriate scaling and api request handling on their side 2\ point of sale, draft and phone orders if your store uses a call center to take customer orders, uses in store tablets to place orders on behalf of customer, or accepts draft orders, please provide examples common flows include shopify draft orders customer orders that originate from a call center wholesale orders in store orders (during pop up events, for back ordering, etc) note while you may not require forter decisions for these order segments, it is important for the forter team to review these examples as they will need to be identified correctly in order to be excluded from evaluation 3\ native mobile app orders if you have a native mobile app that accompanies your shopify store, please provide example orders this would include apps that may redirect to the shopify checkout page to complete the transaction or mobile orders from a third party provider that are batch uploaded to the shopify backend 4\ returns or gift with purchase orders if you use a fulfillment and return platform like loop commerce or returnly where a new order is created when a customer exchanges or returns an order, please provide example order ids if you offer flows where customers receive a supplementary gift in the form of a separate order, please provide a sample order id and the sample supplementary gift order id 4\ other order types and traffic flows please provide sample order ids for any other order types or traffic that may not be listed this may include order types like orders imported from a third party system and sent directly to shopify's order's api employee orders redirect orders orders initiated from the shopify shop app or other third party apps