Forward Chargebacks

to begin processing chargebacks, forter must receive each dispute event as soon as it’s filed the most efficient way to do this is by setting up dispute webhooks between your psp and forter dispute webhooks why this matters webhook based forwarding enables real time claim ingestion faster transaction matching immediate eligibility assessment for dispute handling this ensures your chargeback recovery process is fully automated and runs without delay setup a webhook per psp for each of your psps, follow the instructions to set up a dispute webhook webhook configurations are mandatory for processors that offer webhook capabilities forter can accept dispute webhook notifications from adyen dispute webhook docid\ u 2bokmhcagrsjxy1ojxa , braintree dispute webhook docid\ bogq6jbdx5hwakpzg3uvc , checkout hub dispute webhook docid\ hsdtrsptt1mloipdm8yz3 , checkout nas platform dispute webhook docid\ u c4fmks rbd8ep 7lmi , paypal dispute webhook docid 7euruq4x33qgy4mztehto primer dispute webhook docid\ sk0exkkq7ep455t7vivgh , and stripe dispute webhook docid\ m 0v3y0h55hgvtr1bmd37 alternative solutions if you can't implement the disputed webhooks you can use one of the other solutions forter offers dispute notifications docid\ dcfboyebigyyebqkr9yqj sftp file if you have chase paymentech or amex and provide forter with the permissions, we are able to automatically retrieve your new sftp files when available s3 csv file upload third party integration (justt)