Steps

1. Access the Developers section within the Dashboard Area of Primer.

2. Click the button to create a new webhook. A pop-up form will appear:
   Enter a name for your webhook. We suggest something meaningful like "Forter's Webhook."

3. In the URL textbox, enter: https://api.forter-secure.com/webhooks/primer/disputes/[SITEID]
   make sure to replace SITEID with your actual merchant id

4. Check the Dispute option.
   Your form should now look like this:

5. 

6. Please make sure to register only to status events as Opened are not relevant/supported.

7. 

Webhook signing

Important

The signing secret is shared across both payments and disputes, so in case you already signed secret for payments this secret will be used also for disputes so you can skip this section

Navigate to the Webhooks section on the Developers page of the Primer Dashboard. Then, select the Webhook signing button.

1. Now you need to select the create signing secret button which will then generate your new signing secret.

   
   Once generated, your new signing secret will be shown.

2. Copy the signing secret and send the signing secret to Forter via secure S3 bucket transfer. Ensure the credentials are saved under the file naming convention "JCBR-merchantName-processorName" where processorName is a placeholder for which processor these keys are for (ex. "JCBR-merchantName-Primer") and upload it to your secure Forter S3. Instructions for accessing your S3 can be found at the bottom of the Historical Data Transfer Page. Please notify your Forter Project manager once these credentials have been uploaded.
   

3. Done! We will get back to you once we have completed our part on our end.